Reports of at least three of ComEd’s smart meters overheating and starting fires in customer homes have begun circulating around the Chicago area. Naperville opponents of the city’s smart meter program are using this as leverage to highlight the meters’ safety issues. Continue reading here.
As the summer heat puts a strain on power systems causing outages, ComEd’s new CEO, Anne Pramaggiore, is looking to rework the way the company deals with customer service during those times. Pramaggiore is turning to social media and texting to keep customers up-to-date with power availability and repairs. Continue reading here.
As more suburbs seek lower electricity rates, many are collecting bids to beat ComEd’s pricing. Antioch signed an early contract with Integrys Energy Systems Inc. to provide quicker savings to its citizens, but by not waiting to collect competing bids, it will end up costing the city in the long run. Continue reading here.
Original Post (4/24/12): Smart meters connect wirelessly to the internet, allowing individuals to check their power usage, manage their consumption, and apply for rebates. Over the next decade, ComEd is looking to replace 4 million meters across Chicagoland and Northern Illinois with these smart meters. However, no one will be able to opt out of the program. Continue reading here.
Update (5/1/12): ComEd is seeking a 97 cents/month rate increase starting in 2013 to help fund its plans for modernizing its electric grid. The Illinois Commerce Commission must still approve the increase, however. Continue reading here.